FAQs - Sawmill Designs

Returns

  1. First, we want you to know that your satisfaction is what is most important to us!
  2. If we made a mistake, we’ll take care of it. If you received a defective or damaged product, please let us know within 30 days of receiving your order. You can contact us via online chat or email with any product concerns.
  3. Please be aware that we reserve the right to not issue a full refund after our 30 day refund policy.

Barn Siding

How will my barn siding be shipped?

The team at Sawmill Designs carefully bundles and ships our barn siding to minimize any damaged materials. Please open and inspect your product carefully after receiving. If you do notice any damaged or defective materials, please contact us. Because your barn siding is custom, expect your order to ship 2-4 weeks after your order is placed. For orders over 15 square feet, expect your barn siding to ship in multiple boxes.

Should I allow my barn siding to acclimate to my home or office?

We recommend that you bring in your barn siding and let the wood adjust, or acclimate, to the new surroundings for several days before installing.

Is my barn siding heavy?

The beauty of our veneer barn siding is that it is light! It requires no heavy lifting, just a couple hours to install and then sit back and enjoy. A box of our veneer barn siding is approximately 12 pounds.

Heavier than our veneer barn siding, our solid barn siding is a custom mix of softwoods and hardwoods. A box of our solid barn siding is approximately 20 lbs.

I ordered gray barn siding. Will it all be gray?

When ordering any type of authentically reclaimed lumber, it is important to remember that no two boards are the same. That’s the beauty of using reclaimed barn siding – it oozes with character and depth! Some boards will be very gray, while others will have hints of both brown and gray.

I ordered brown barn siding. Will it all be brown?

When ordering any type of authentically reclaimed lumber, it is important to remember that no two boards are the same. That’s the beauty of using reclaimed barn siding – it oozes with character and depth! Some boards will be a deep brown, while others will tend to be lighter, with hints of both brown and gray.

What tools do I need to install my barn siding?

You will need a pencil, level, measuring tape, and saw to install our veneer barn siding. For the solid barn siding, you’ll need all that plus some finishing nails, wood glue, and a 16-gauge pneumatic finish nailer (recommended).

 

Do I need to do anything to prepare for the arrival of my barn siding?

Nope! Our barn siding is delivered right to your front door. No extra man power is involved and no one even needs to be there when it’s delivered.

How do I install my solid barn siding?

Our solid barnboard is great for heavier duty applications, and it can be used for stand alone features like partitions, shelves, and other projects. At 5/8″ thick, it can be installed over bare stud walls, or overtop of finished walls where drywall or other finishes have already been installed. Be sure to mark your studs, and nail and glue your paneling in those locations. We recommend the use of a 16 gauge pneumatic finish nailer to make installation safe and simple.

How do I install my veneer barn siding?

Our adhesive backed reclaimed wall paneling is only 1/8″ thick, making it lightweight, easy to install, and allowing it to maintain a very low profile for installations over existing finished wall and ceiling applications.  We use the highest quality double sided adhesive with excellent hold strength and elasticity. The extra thickness of the adhesive strips allows for the paneling to properly bridge slight imperfections in the wall surface for a long lasting installation that looks just like solid wood paneling.
The paneling is straight and true to dimension, with pre-squared ends for ease of installation and minimal cutting. Simply layout and mark a straight starting line, peel off the adhesive backing and carefully apply you paneling along your layout line. Wearing gloves, firmly press the full length of the piece of paneling to be sure of complete adhesion to the wall surface. Be sure to stagger your end joints by at least 12″. Simply measure and cut the end of your last board where it meets an adjoining wall or surface. Remember to remove any outlet or switch plate covers and then re-install after paneling installation for a seamless and professional look.

Box Beams

How will my box beams be shipped?

The team at Sawmill Designs carefully ships our box beams to minimize any damaged materials. Please open and inspect your product carefully after receiving. If you do notice any damaged or defective materials, please contact us

Some oversized items require the customer to be in contact with the carrier to set up a delivery time. Because of large dimensions and weight, our beams will ship fully assembled via LTL freight. Therefore, the customer will need to be able to unload it from the back of a truck.

For LTL freight shipping purposes, 14′ is the maximum length beam we can ship in a single piece. Therefore, for lengths required over 14′, beams would be shipped in two lengths, with a pre-cut scarf joint that will slip up together for installation. Beams with a pre-cut scarf joint will be equal in length unless otherwise requested. All box beams are made custom to your order. Expect doors to ship 4-6 weeks after your order is placed.  

What type of wood are my box beams made out of?

All of our beams are made out of beautiful white oak, which is known for its durability and beauty.

Thinking of our reclaimed box beam option?

When ordering any type of authentically reclaimed lumber, it is important to remember that no two boards are the same. That’s the beauty of using reclaimed barn siding – it oozes with character and depth! Some boards will be a deep brown or gray, while others will tend to be lighter, with hints of both brown and gray.

Are my box beams heavy?

While not as heavy as solid beams (but just as beautiful!) our box beams are made from solid wood and can be awkward to lift. Plan on having additional help upon delivery and when installing.

What tools do I need to install my box beams?

You will need a level, pencil, measuring tape, 2x framing lumber (1’ for every 3-4’ of beam), and a miter saw.

How to I install my box beams?

One of the main advantages to a box beam is it’s ease of installation! These beams are considerably lighter than a solid beam, and can therefore be installed over top of existing ceiling applications by someone with only minimal carpentry skills.

The first step is to lay out your beam locations based on your ceiling. If you are working on a ceiling that is already drywalled, you will want to identify the direction of your ceiling joists or framing. Your box beams will need to be installed perpendicular to the direction of the ceiling framing.

In a situation where you cannot install perpendicular to the ceiling framing, you would need to remove some of your drywall and install additional blocking to use as an attachment point for your box beams. Once your beams are marked and laid out on ceiling with proper spacing, you are ready to prepare and install your blocking. Standard 2x framing lumber works great for the blocking. Be sure that the blocking fits snugly, but not too tightly, into the opening of your box beam. It is not necessary to run your ceiling blocking for the full length of the box beam. We recommend at least 1′ of blocking for every 3-4′ of box beam, to insure a solid and secure installation.

In the case of a 2 sided beam for a corner, you will need blocking on both the ceiling and the vertical wall at the appropriate places.

Install your blocking with 3″ drywall or construction screws into your ceiling framing being sure to keep them straight with your layout lines.

Measure the overall length of your space, and be sure your beam is cut to final length, ideally keeping your final beam length about 1/4″ shorter than your space.

With plenty of help, lift your beams into place, and slip them over your blocking. While holding the beam tight against the ceiling, attach the beams to the blocking by running small trim head screws through the sides on the beam into the blocking. Be sure to get one screw into each side of the beam, at each piece of blocking every 3-4′.

You will want to have some caulk and paint handy to finish out any gaps left from imperfections in the ceiling or drywall surface.

Do I need to do anything to prepare for the arrival of my box beams?

Yes, you and a friend or two need to be present to unload the beam(s) from the freight truck.

Barn Doors

How will my barn doors be shipped?

The team at Sawmill Designs carefully ships our barn doors free of cost to you. Any hardware or header board are shipped with the door. Please open and inspect your product carefully after receiving. If you do notice any damaged or defective materials, please contact us

Since our barn doors are shipped fully assembled, they are heavy and shipped as LTL freight. Plan to have some extra hands present & ready to unload the barn door on its scheduled delivery date. Expect doors to ship 4-6 weeks after your order is placed.

What type of wood is my barn door made out of?

All of our barn doors are made out of beautiful white oak, which is known for its durability and beauty.

I ordered a gray barn siding door. Will it all be gray?

When ordering any type of authentically reclaimed lumber, it is important to remember that no two boards are the same. That’s the beauty of using reclaimed barn siding – it oozes with character and depth! Some boards will be a deep brown or gray, while others will tend to be lighter, with hints of both brown and gray.

I ordered a brown barn siding door. Will it all be brown?

When ordering any type of authentically reclaimed lumber, it is important to remember that no two boards are the same. That’s the beauty of using reclaimed barn siding – it oozes with character and depth! Some boards will be a deep brown or gray, while others will tend to be lighter, with hints of both brown and gray.

Do I need a header board?

If you have existing base molding on your wall, then yes, you do need a header board to hang your barn door. If you don’t have any base molding, then a header board isn’t necessary.

Is my barn door heavy?

Our barn doors are made from solid oak which results in a weight of 4-5 lbs per square foot. Plan to have some extra help for delivery and installation.

How to I install my barn door?

Since our barn doors are shipped fully assembled, installation is only a matter of drilling a few holes to attach the track. See a full installation manual from our hardware partner, Homacer, here.

 

 

Do I need to do anything to prepare for the arrival of my barn door?

Yes, you and a friend or two need to be present to unload the door(s) from the freight truck.

What does the other side of the door look like?

Sawmill Designs currently offers three different types of doors: board & batten, mortise & tenon, and laminated. Board & batten doors have a design on the front and plain, smooth backs. Mortise & tenon doors feature the same panel design on each side. Mortise & tenon doors are often much heavier for this reason. The laminated style of door features wood veneer wrap around a very sturdy core. The edges are banded in solid wood as well so the core is not visible. Both sides of laminated doors are the same pattern. See list below for which of our barn doors are which type.

Board & Batten: Aberdeen | Wynnbrook | Lexington

Mortise & Tenon: Charleston | Sanibel | Paisley

Laminated: Annfield | Rochelle

What tools do I need to install my barn door?

You will need some basic hand tools like a level, measuring tape, pencil, and a cordless drill.